SUPPORT

On this page, you can submit specific, technical queries about the site or about your membership account. If you just have a general question about cineplex, about our theatres, etc, please DO NOT use this form.

The response from this form is not instantaneous. Though we'll strive to assist you in a timely manner, please allow 3 working days for us to view your ticket and respond to you.

Open a Support Ticket
First Name:
Last Name:
Email Address:		Please use your cineplex.com.au account email, if possible.
Problem Category:	Select one . . . Booking or Transaction Gift Certificate Member Account Password Retrieval
Subject:
Please describe the problem you're experiencing, in as much detail as possible. If this issue involves a transaction or any sort, please include the transaction number and/or receipt number (if available) and whatever else you can find. The more detail you provide us, the better we will be able to help you.
Details:
Security Code	Please enter the security code in the textbox provided below.